Research

New Research Shows More Americans Avoiding Healthcare Due to Uncertainty About Costs

Business Wire
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New Research Shows More Americans Avoiding Healthcare Due to Uncertainty About Costs

2/3 of consumers use transparency tool

In this Business Wire article you'll learn about:
  • HealthSparq surveyed more than 1,000 people about their behaviors and opinions on a number of healthcare topics. 44% of respondents have avoided getting healthcare services because they were unsure of the costs.

  • Transparency tools are broadly defined as online tools from insurance companies where members can search for in-network providers.

  • 70% of respondents indicated the availability of these tools at their health plan, the highest point in the survey's four-year history. Two-thirds of consumers who report having access to transparency tools have used them in the past year.

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