Policy & Regulations

The U.S. Health Care System Isn't Built for Primary Care

Harvard Business Review
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The U.S. Health Care System Isn't Built for Primary Care

Relationships are key...

In this Harvard Business Review article you'll learn about:
  • Efforts to wring "value" from primary care reveal fundamental misunderstandings of its purpose. They say attempts to apply processes and technology designed for subspecialty care to primary care have proven insufficient.

  • For primary care, the conversation with the patient, the longitudinal relationship are necessary to achieving results. The scope of primary care is as broad and as deep as the human experience.

  • Attempts to make this interaction more "efficient" through technology and processes superimpose artificiality. Listening to the patient and then developing together with the patient an effective plan of care is why NASEM reached its conclusion.

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