What do you want?
In this xtelligent Healthcare Media article, you'll learn about:
- Survey: 90% of respondents said improving consumer experience should be a top priority for healthcare organizations. 93% of patients expect to use digital tools that facilitate patient-provider interactions, the Black Book survey found. Only 9% of providers said they have the ability to offer all of the digital tools their patients expect. Patients are looking for digital health tools that make their interactions with the healthcare system easier and more convenient, a survey has found. 83 percent of respondents agreed that all providers should offer tools that enhance digital scheduling, online bill pay, patient-provider interaction, and patient-reported outcomes. The survey also asked patients to rate digital health products that show promise in the consumer health space.